Veltara AI Solutions
Effective Date: November 15, 2025
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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Veltara AI Solutions ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
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1. Information We Collect
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication:
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
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2. How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
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3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
- Reply STOP at any time to cancel
- You’ll receive a confirmation message and no further messages unless you re-opt in
Message Frequency & Content:
- Frequency varies based on interactions
- Messages relate only to requested services
- Promotional content is never sent without specific consent
Help & Support:
- Reply HELP or contact [email protected]
Carrier Information:
- Standard message/data rates may apply
- Carriers not liable for delays or failures
SMS Data Protection Statement:
No mobile info is shared for marketing. Service subcontractors may receive info only for operational purposes.
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4. Information Sharing & Disclosure
We do not sell or rent data. We may share info with:
- Service providers (payments, scheduling, SMS delivery)
- Legal authorities when required
- Business transfer entities (while preserving protections)
SMS opt-in data and consent records are never shared except with SMS service providers.
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5. Data Security
Security measures include:
- Encryption
- Access controls
- Regular audits and updates
- Employee training
- Breach protocols
- Backup systems
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6. Cookies & Tracking Technologies
Used for:
- Traffic analysis
- Preference storage
- UX improvements
- Performance measurement
Users may disable cookies in browser settings.
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7. Your Rights & Choices
You may:
- Access, update, or delete data
- Unsubscribe from emails
- STOP SMS messages anytime
- Request processing details
- Withdraw consent
- File complaints with authorities
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8. Third-Party Links
Third-party sites have independent privacy practices. This policy applies only to Veltara AI Solutions.
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9. Changes to This Privacy Policy
Updates may occur. Latest version always on our website. Major changes will be communicated.
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10. Contact Us
Veltara AI Solutions
Phone: +1 737-207-2341
Email: [email protected]
Website: veltaraaisolutions.com
By using our website and services, you consent to this Privacy Policy.